iPhone 3.1: Unresponsive , iPhone coma?
iPhone coma. Two words you never want to see in the same sentence! Yesterday I went to pick up my phone, and it wouldn’t unlock. Weird. I figured maybe the battery had died. That’s a common problem with the 3.1 iPhone software update. After 15 minutes I still had no response. What is even stranger? I went ahead and called it. My iPhone never rang, yet the call didn’t go to voicemail until the fifth ring.
In my particular situation of a locked phone that refuses to wake up or ring is but one of the many manifestations of this bug. Depending on when the iPhone becomes comatose, the screen may be on or it may be off. If the screen is on, the display may continue to update (i.e. the time changes) but the phone can’t receive incoming calls, nor do the physical controls or the touch screen actually respond to user input. If the phone is in locked mode (i.e. screen is off) then a comatose phone will show itself as being unable to be woken up by clicking the physical controls. In other words, it will have a black screen.
Dont go to the Apple Store?
to resolve the problem is to force a hard reboot by holding down the top and home button down for 10 seconds until you see the chrome Apple. This does not erase the data and the iPhone will reboot and be able to receive calls after a couple minutes. Removing the SIM card or restoring the iPhone from backup has no effect. Unfortunately, Apple does not provide any supported way to revert the phone to the coma-free 3.0.1 software, so unfortunately, iPhone users stuck with narcoleptic iPhones will need to wait for the next bug fix from Apple.
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